Once we receive your order, we start preparing for it right away, sourcing flowers just for you! For this reason, we require 72 hours notice in advance of the pick-up/delivery date to cancel your flower order. Flower cancellations are eligible for store-credit only. Flower orders cancelled within 48 hours of being placed (but not within the 72 hour pick-up/delivery date) are eligible for a full refund.
If you’d like to cancel or edit the delivery address on your order, please email us at [email protected] as soon as possible and we’ll do our best to accommodate requests. Our customer care team is available M-Sun 9 am-5 pm, and requests outside of these business hours are not guaranteed.